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Frequently Asked Questions (FAQ):

Please read the questions and answers below for our more commonly asked questions. If you are unable to find an answer to a specific question you have,
please contact us through AIRMILES.CA or call us toll-free at 1-888-AIR-MILE.

Click for informationHow are base AIR MILES reward miles calculated?

Click for informationWhere can AIR MILES reward miles be earned?

Click for informationWhen can reward miles be claimed?

Click for informationWhen will AIR MILES reward miles be applied?

Click for informationWhat if a purchase is returned where an AIR MILES Collector Card was used?

Click for informationHow can reward miles be redeemed?

Click for informationWhat is excluded from the AIR MILES offers?

Click for informationCan I collect Air Miles if I have a Kent In-House Account?

Click for informationPlease contact us through for the following inquiries:

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